Frequently Asked Questions
Do I need an appointment?
No, you do not need an appointment. Just walk in! It is one of the characteristics our salons have that makes us special.
Is everything really £11?
Yes. Everything is £11 and there is a long-term price guarantee. We also offer package deals for very reasonable prices. Please check our
for further information.
Does your "everything's £11" motto mean that you're using cheap hair products?
Absolutely not. We never compromise on quality. We only use well-known Goldwell products exclusively designed for professional hairdressers.
Are your hair stylists qualified/experienced?
All our hair stylists hold NVQ diplomas and have experience in the hairdressing business. They are also regularly trained at the Goldwell Academy in London to keep up with the latest hair trends and techniques.
I am very happy/not happy with the service I received at one of your salons. What do I do?
We are always grateful to receive feedback, good or bad. We are constantly working to improve our services and that's why your feedback matters to us. Please leave your thoughts
I can not find an answer to my question. What do I do?
You can contact us